In the fast-evolving landscape of IT service automation and enterprise digital transformation, ServiceNow has established itself as a global leader. It revolutionizes IT Service Management (ITSM), IT Operations Management (ITOM), and business workflow automation. For professionals looking to strengthen their skillset or pivot into this high-demand domain, DevOpsSchool’s Master in ServiceNow Certification offers an advanced, practical, and career-focused learning pathway.
This program transforms learners into adept ServiceNow developers capable of creating, scripting, and customizing enterprise-grade applications. Designed for IT professionals, administrators, and freshers alike, it is a stepping stone toward mastering end-to-end service automation on the Now Platform.
Why ServiceNow Skills Are Essential Today
ServiceNow powers digital workflow efficiency in leading corporations such as Deloitte, Accenture, and IBM. It enables automation of IT support, HR, finance, and customer service operations. Learning ServiceNow empowers professionals to:
- Design and manage business workflows and data orchestration.
- Build and automate custom applications.
- Integrate ServiceNow with third-party systems.
- Drive process optimization and incident management.
As industries embrace digital-first frameworks, ServiceNow expertise has become one of the most valuable technical competencies in IT operations and DevOps.
About DevOpsSchool’s Master in ServiceNow Course
The Master in ServiceNow Developer Course is an instructor-led, 12–15-hour intensive program offered by DevOpsSchool. It provides holistic coverage of ServiceNow development—from fundamentals to advanced scripting and deployment. The course combines strong theoretical insight with in-depth hands-on practice, ensuring learners can manage real-world ServiceNow environments effectively.
Course Overview
- Duration: 12–15 hours of live instructor-led sessions.
- Mode: Online/Instructor-led (with global access).
- Content Coverage: Fundamentals, custom application development, scripting, integrations, analytics.
- Learning Access: Lifetime access to LMS, slides, and recorded sessions.
- Projects: Real-time, scenario-based labs on DevOpsSchool’s AWS environment.
- Certification: Industry-recognized credential upon project completion.
The curriculum is tailored for rapid upskilling—ideal for professionals seeking to transition into automation or refine their ServiceNow expertise.
Features and Benefits
A unique hallmark of DevOpsSchool’s ServiceNow course lies in its practical orientation and mentorship-led model. Students gain access to live projects, lab setups, and continued technical assistance even after course completion.
Key Features Include:
- Industry-relevant curriculum covering ServiceNow ITSM, ITOM, and application development.
- Hands-on scripting using JavaScript and GlideAPI.
- Lab simulations for enterprise-grade automation workflows.
- Mentor-led guidance by global DevOps expert Rajesh Kumar.
- 24×7 technical support and lifetime LMS access for revisions and updates.
- Real-world project implementation and interview preparation kits.
Comparison Table: DevOpsSchool vs. Other Training Providers
| Feature | DevOpsSchool | Typical Providers |
|---|---|---|
| Mentorship | Guided by Rajesh Kumar (20+ yrs experience) | Generic or pre-recorded trainers |
| Course Scope | Fundamentals to advanced scripting & ITSM | Limited to admin basics |
| Hands-on Labs | Real AWS-hosted ServiceNow projects | Minimal or simulated labs |
| Technical Support | Lifetime assistance & LMS access | Limited duration |
| Career Guidance | Resume + interview prep + job updates | Absent or minimal |
| Flexibility | Instructor-led + recordings | Mostly self-paced only |
| Certification Value | Globally recognized industry credential | Not standardized |
Course Modules and Core Curriculum
The Master in ServiceNow program is structured to provide full coverage—from foundational concepts to advanced automation skills.
- ServiceNow Basics & UI Navigation: Learn interface customization, system administration, and workflow understanding.
- IT Service Management (ITSM): Master incident, problem, and change management configurations.
- IT Operations Management (ITOM): Service mapping, discovery, and event management strategies.
- Scripting & Automation: Build automation scripts using JavaScript, GlideRecord, and Business Rules.
- Custom Application Development: Create and deploy applications tailored to organizational needs.
- Integration Techniques: Learn REST/SOAP APIs for third-party tool integration.
- Analytics & Reporting: Develop dashboards using Performance Analytics and KPI modules.
This structured progression ensures every participant can implement, integrate, and automate using ServiceNow efficiently.
Mentorship by Global Industry Expert Rajesh Kumar
One of the defining strengths of DevOpsSchool’s program is its direct mentorship by Rajesh Kumar, a globally renowned trainer with over 20 years of experience across DevOps, DevSecOps, Kubernetes, and Cloud ecosystems. His proven expertise provides learners with practical insights and strategic know-how relevant to real-world implementation.
Discover more about Rajesh Kumar’s expertise at https://www.rajeshkumar.xyz/.
Student Experience and Testimonials
Participants consistently describe DevOpsSchool’s ServiceNow training as interactive, impactful, and career-boosting.
- “The sessions were thorough and project-driven. The instructor connected every topic to real enterprise use cases.” – Abhinav Gupta, Pune.
- “Rajesh explained ServiceNow scripting with simplicity and clarity. The hands-on labs made learning very effective.” – Sumit Kulkarni, Software Engineer.
- “I loved the flexibility and 24×7 access to resources which allowed me to revise comfortably.” – Indrayani, India.
Career Opportunities and Benefits
A DevOpsSchool-certified ServiceNow professional is positioned for lucrative global roles—including:
- ServiceNow Developer / Administrator
- ITSM or ITOM Specialist
- Automation Engineer
- Workflow Integration Consultant
- Platform Architect
Post-certification, learners benefit from:
- Lifetime job posting updates via DevOpsSchool forums
- Resume-building workshops
- Mock interviews and feedback sessions
- Cross-learning through the DevOpsSchool tech community
Why Choose DevOpsSchool
- Global Recognition: Recognized leader in online IT and DevOps education.
- Comprehensive Learning Design: From fundamentals to expert-level architecture.
- Expert Governance: Supervised by Rajesh Kumar, a thought leader in DevOps.
- Lifetime Learning Access: Materials and recordings updated with platform changes.
- Proven Placement Support: Alumni hired by MNCs and tech consultancies.
With its project-focused approach and career mentorship, DevOpsSchool helps learners gain a strong edge in ServiceNow career tracks.
Call to Action
Embark on your ServiceNow journey with DevOpsSchool’s Master in ServiceNow Developer Certification, the perfect program for professionals looking to upskill in automation, IT operations, or digital service workflows.
Learn more and enroll at https://www.devopsschool.com/certification/master-in-servicenow.html or visit https://www.devopsschool.com/ for more information.
Contact DevOpsSchool
- Email: contact@DevOpsSchool.com
- Phone & WhatsApp (India): +91 7004215841
- Phone & WhatsApp (USA): +1 (469) 756-6329